Understanding and efficiency: Habermas's concept of communication relief

Abstract

This commentary calls attention to a topic neglected in the scholarly reception of Habermas's work - the concept of communication relief. In his recent public sphere theory, he classifies different media forms that are necessary for coordinating different types of social action. He identifies three such media forms: linguistic agreement, steering media, and generalized communication. Although communication scholars acknowledge his ideas on linguistic agreement, they have overlooked those on steering media and generalized communication. Accordingly, this analysis focuses more on the latter two media forms, which fall under the broader concept of relief mechanisms. Extending the media theories of Talcott Parsons, Habermas identifies four types of relief mechanisms: money, power, influence, and value commitment. Money and power perform steering media functions that promote efficiency. Influence and value commitment perform generalized communication functions that promote not only efficiency but also understanding. Implications for normative theories of mass-mediated democratic communication are discussed.