소비자단체 여성자원봉사자의 지속성에 관한 결정요인

Abstract

본 연구는 소비자단체의 여성자원봉사자들의 활동요인(만족도, 대인관계, 인정 및 보상요인)이 자원봉사의 지속성(지속의지, 봉사기간, 월평균봉사시간)에 미치는 영향을 알아보고 여성자원봉사활동을 활성화시킬 수 있는 방안을 모색하는데 목적이 있다. 이를 위해 본 연구는 서울 및 수도권지역에서 활동하고 있는 소비자단체 여성자원봉사자 148명을 대상으로 2012년 4월15일부터 5월 5일까지 설문조사를 실시하여 자료를 분석하였다. 자원봉사자의 활동요인과 지속성의 특성을 살펴보기 위해 기술통계분석을 실시하였고, 인구사회학적 요인에 따른 자원봉사활동요인과 지속성 차이를 알아보기 위해 t-test와 분산분석(One-Way ANOVA)을 실시하였다. 또한 자원봉사활동요인과 지속성과의 상관관계를 살펴보기 위해 상관분석을 실시하였고, 자원봉사활동요인이 지속성에 영향을 미칠 것이라는 가설을 검증하기 위해 다중회귀분석(multiple regression analysis)을 실시하였으며, 그 결과는 다음과 같다. 첫째, 지속성과 활동요인인 만족도, 대인관계, 인정, 보상은 유의한 상관관계가 있는 것으로 나타났다. 둘째, 활동요인 중 만족도가 높은 것으로 나타났고, 대인관계도 좋은 것으로 나타났으며, 소비자단체의 여성자원봉사자들의 지속의지는 대체로 높은 것으로 나타났다. 또한 봉사기간은 5년 초과 10년 미만이 가장 높았으며, 조사응답자들의 평균 봉사기간은 6.9년으로 나타났고, 월평균봉사시간은 6~10시간이하가 가장 높았으며, 조사응답자들의 월평균봉사시간은 17.89시간으로 나타났다. 셋째, 인구사회학적 요인에 따른 지속성의 차이를 분석해본 결과, 연령에 대해서는 지속의지, 봉사기간, 월평균봉사시간이 통계적으로 유의미한 차이가 있는 것으로 나타났으며, 소득에 따른 지속성의 차이를 분석해본 결과 월평균봉사시간과 지속의지가 통계적으로 유의미한 차이가 있는 것으로 나타났다. 넷째, 활동요인이 지속성을 결정하는데 영향을 미치는지 분석한 결과, 활동요인 중 만족도가 지속의지에 미치는 영향이 가장 큰 것으로 나타났고, 또한 인정은 봉사기간과 월평균봉사시간에 미치는 영향이 가장 큰 것으로 나타났다. 결론적으로 지속의지에 큰 영향을 미치는 것은 만족도와 대인관계로 나타났고, 봉사기간에 영향을 미치는 것은 인정과 보상으로 나타났으며, 월평균봉사시간에 영향을 미치는 것은 인정과 대인관계인 것으로 나타났으며, 만족도, 대인관계, 인정, 보상 순으로 지속성을 결정하는데 큰 영향을 미치는 것으로 나타나, 활동요인 모두가 자원봉사활동을 지속적으로 하는데 중요한 요인이라는 것을 알 수 있었다. 본 연구를 통해서 소비자단체에서 여성자원봉사의 잠재적인 인력자원을 활용하는데 기초자료로 활용되기를 바라며, 소비자단체에서 여성자원봉사자들이 지속적인 자원봉사활동을 통해서 여성의 자기계발 및 사회참여 욕구를 충족할 수 있고, 지역사회 발전에도 기여할 수 있는 방안을 모색하는 다양한 후속연구의 필요성을 제고하는데 도움이 되었으면 한다.|This study had an intension of recognizing the influence that activity factors for women volunteer in consumer (satisfactions, interpersonal skills, recognize & compensation factors) affected to durability of volunteer (lasting will, volunteer work periods, volunteer work time in the monthly average), and then seeking the invigorating way for women volunteer. According to that, this research analysed materials about 148 people of women volunteer in consumer who are working in the seoul and the capital area to do a survey from April 15th till May 5th, 2012. To examine the activity factor for a volunteer and durable feature, it was done descriptive statistical analysis, and t-test & One-Way ANOVA was conducted to search volunteer activity factor of sociology of population and durable difference. Also, I have done a correlation analysis in order to check the correlation between volunteer activity factor and durability, and in addition, multiple regression analysis have been done to examine a hypothesis that the volunteer activity factor might affect to durability. The results of research is as follows. First, durability and volunteer activity factors like satisfaction, interpersonal skills, recognition, and compensation was represented significant a correlation. Second, the satisfactions and interpersonal skills of activity factors was great importance, and the lasting will for women volunteer in consumer was good mostly. In addition volunteer work periods was the highest for 5~10 years, the average was 6.9 years by survey respondents, 6~10 hours was the most on the volunteer work time in the monthly average, and that was appeared 17.89 hours. Third, the results that durable difference of sociology and population factor appeared that there was meaningful difference statistically such as last will, volunteer work periods, and work time in the monthly average about age. Furthermore, durable difference of income was shown that volunteer work time in the monthly average and last will had was statistically significant. Fourth, Analyzed activity factors decided the durability, satisfactions of that was the most influential to durability, and recognition exert influence into both volunteer work periods and volunteer work time in the monthly average. In conclusion, satisfactions and interpersonal skills affected last will, recognition and compensation did volunteer work periods, and recognition and interpersonal skills did volunteer work time in the monthly average. It arrived at a conclusion that all of activity factors was important to lasting volunteer work because it had a profound impact affected durability in order; satisfactions, interpersonal skills, recognition, compensation. In consumer groups, it was made looking forward to utilizing preliminary data for the sake of potential human resource of women volunteer. Also, by doing durable volunteer from women volunteer in consumer groups, desire of self improvement and social participation for women could be satisfied, and was leaned upon for help needs of various follow-up study to seek for contributing in a community development.; This study had an intension of recognizing the influence that activity factors for women volunteer in consumer (satisfactions, interpersonal skills, recognize & compensation factors) affected to durability of volunteer (lasting will, volunteer work periods, volunteer work time in the monthly average), and then seeking the invigorating way for women volunteer. According to that, this research analysed materials about 148 people of women volunteer in consumer who are working in the seoul and the capital area to do a survey from April 15th till May 5th, 2012. To examine the activity factor for a volunteer and durable feature, it was done descriptive statistical analysis, and t-test & One-Way ANOVA was conducted to search volunteer activity factor of sociology of population and durable difference. Also, I have done a correlation analysis in order to check the correlation between volunteer activity factor and durability, and in addition, multiple regression analysis have been done to examine a hypothesis that the volunteer activity factor might affect to durability. The results of research is as follows. First, durability and volunteer activity factors like satisfaction, interpersonal skills, recognition, and compensation was represented significant a correlation. Second, the satisfactions and interpersonal skills of activity factors was great importance, and the lasting will for women volunteer in consumer was good mostly. In addition volunteer work periods was the highest for 5~10 years, the average was 6.9 years by survey respondents, 6~10 hours was the most on the volunteer work time in the monthly average, and that was appeared 17.89 hours. Third, the results that durable difference of sociology and population factor appeared that there was meaningful difference statistically such as last will, volunteer work periods, and work time in the monthly average about age. Furthermore, durable difference of income was shown that volunteer work time in the monthly average and last will had was statistically significant. Fourth, Analyzed activity factors decided the durability, satisfactions of that was the most influential to durability, and recognition exert influence into both volunteer work periods and volunteer work time in the monthly average. In conclusion, satisfactions and interpersonal skills affected last will, recognition and compensation did volunteer work periods, and recognition and interpersonal skills did volunteer work time in the monthly average. It arrived at a conclusion that all of activity factors was important to lasting volunteer work because it had a profound impact affected durability in order