창의적 성과를 제고하는 조직 양면성 구현양식에 대한 연구

Abstract

The organizational ambidexterity has been emerging as the way to gain competitive advantage in turbulent environment. The concept of ambidexterity is simultaneously accomplishing the balance between the activities of exploration and exploitation, and overcoming their conflicting tension. The beneficial merits of ambidexterity has been investigated in innovation, financial performance, strategic management, and etc. Our study focused on the impact of ambidextrous activities on creative performance. Although three ambidextrous modes-structural ambidexterity, contextual ambidexterity, and sequential ambidexterity-have been already acknowledged, scant studies suggested the specific mechanisms to achieve ambidexterity in practice at the operating level. To address the issue we performed the semantic network analysis on the basis of the previous literatures prescribing ambidexterity theory. We took interview with 21 teams to explore behaviors of teams from the ambidextrous perspective, and then interpreted the relationship among words which appeared in the interview. This study found the appropriate mechanism which alleviate tension revealed by exploitation and exploration exist as practical reality. We demonstrated how these ambidextrous mechanisms can be used to generate the creative performance as well as examined various antecedents. These findings would contribute to the more fine-grained understanding of organizational ambidexterity, especially in conjunction with organizational creativity.