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Electronic Word-of-Mouth, Box Office Revenue and Social Media

Title
Electronic Word-of-Mouth, Box Office Revenue and Social Media
Author
백현미
Keywords
Box office effects; Electronic word-of-mouth; Innovation diffusion; Interpersonal communication; Mass media; Movies; Social media; PRODUCT SALES; REVIEWS; DYNAMICS; COMMUNICATION; MOVIES; POWER; BLOG
Issue Date
2017-03
Publisher
ELSEVIER SCIENCE BV
Citation
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS, v. 22, Page. 13-23
Abstract
We investigate how electronic word-of-mouth through different types of social media impacts of box office revenue across different phases of movie screening based on Roger's innovation diffusion model. We collected daily electronic word-of-mouth for movies from February to October 2012 from Twitter, Yahoo!Movies, YouTube, and blogs. The results indicate that Twitter influences on box office revenue were greater in the initial stage of a movie’s opening, because of its high immediacy and diffusion characteristics. Yahoo!Movies was more influential in the late stage of a movie’s opening because of high persuasion characteristics. Since blogs and YouTube contain characteristics of mass media and interpersonal communication media, we found that there were no differences for the impacts of blogs and YouTube on box office revenue between the initial and later stages.
URI
https://www.sciencedirect.com/science/article/pii/S1567422317300054https://repository.hanyang.ac.kr/handle/20.500.11754/71838
ISSN
1567-4223; 1873-7846
DOI
10.1016/j.elerap.2017.02.001
Appears in Collections:
COLLEGE OF COMMUNICATION[E](언론정보대학) > INFORMATION SOCIOLOGY(정보사회학과) > Articles
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