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GRADUATE SCHOOL OF BUSINESS[S](경영전문대학원)
BUSINESS ADMINISTRATION(경영학과)
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Results 1-2 of 2 (Search time: 0.001 seconds).
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Issue Date
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2016-07
Effects of Service quality on customer loyalty and word-of-mouth in the retail setting: mediating roles of relational characteristics
한상린
2016-01
Corporate social responsibility in B2B relationships: Examining the effects of multifaceted supplier CSR on business customers trust
한상린
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한상린
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commitment
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B2B CSR
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benevolence
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credibility
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CSR reputation
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retail service quality
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service quality
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SERVPERF
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