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GRADUATE SCHOOL OF BUSINESS[S](경영전문대학원)
BUSINESS ADMINISTRATION(경영학과)
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Results 1-4 of 4 (Search time: 0.001 seconds).
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Issue Date
Title
Author(s)
2016-07
Role of Service Quality in B-to-B Relationship Performance: Scale Development and B-SERVQUAL Model
한상린
2016-07
Effects of Service quality on customer loyalty and word-of-mouth in the retail setting: mediating roles of relational characteristics
한상린
2014-11
Corporate Social Responsibility in B2B Relationships
한상린
2016-01
Corporate social responsibility in B2B relationships: Examining the effects of multifaceted supplier CSR on business customers trust
한상린
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trust
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B2B CSR
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benevolence
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credibility
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CSR reputation
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B-SERVQUAL
1
B-to-B service quality
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relationship performance
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retail service quality
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service quality
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-Date issued
3
2016
1
2014
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