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GRADUATE SCHOOL OF BUSINESS[S](경영전문대학원)
BUSINESS ADMINISTRATION(경영학과)
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2012-02
곡선추정 회귀분석을 통한 고객접촉과 고객만족의 영향관계 분석 : 항공사 기내서비스를 대상으로
김승철
2012-09
구조방정식을 이용한 고객접촉, 고객만족, 감정적 몰입의 영향관계 분석: 항공사 기내서비스를 중심으로
김승철
2012-05
Business network excellence for competitive advantage: Case of Korean firms
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Airline Service
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