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GRADUATE SCHOOL OF BUSINESS[S](경영전문대학원)
BUSINESS ADMINISTRATION(경영학과)
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Results 1-4 of 4 (Search time: 0.001 seconds).
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2016-06
노인장기요양보험 수급자 및 제공자를 위한 서비스품질 향상방안에 대한 연구
부제만
2016-07
Effects of Service quality on customer loyalty and word-of-mouth in the retail setting: mediating roles of relational characteristics
한상린
2016-04
컨테이너 항만 물류의 서비스품질 향상 방안에 관한 연구
부제만
2016-09
산업별 서비스품질정보 측정에 관한 연구 —Kano모형과 PCSI지수의 활용을 중심으로—
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한상린
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commitment
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Customer Satisfaction
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Health Insurance
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Port Service
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retail service quality
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Service Process Matrix
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