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GRADUATE SCHOOL OF BUSINESS[S](경영전문대학원)
BUSINESS ADMINISTRATION(경영학과)
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Results 1-9 of 9 (Search time: 0.001 seconds).
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Issue Date
Title
Author(s)
2018-12
The Effect of Emotional Labor of College Administrative Service Workers on Job Attitudes: Mediating Effect of Emotional Labor on Trust and Organizational Commitment
한상린
2020-11
리더의 긍정감정표현이 구성원의 긍정감정표현규칙 지각에미치는 영향: 인지기반 신뢰와 행동적 진실성의 조절효과
오세형
2020-04
옴니채널 유통환경에서의 고객서비스전략 - 롯데백화점 사례
한상린
2016-04
판매원의 기업가정신 결정요소와 기업가정신이 영업성과에 미치는 영향
한상린
2019-03
The Role of Emotional Service Expectation Toward Perceived Quality and Satisfaction: Moderating Effects of Deep Acting and Surface Acting
박정근
2019-02
Relationship Bonds and Service Provider’s Emotional Labor: Moderating Effects of Collectivism
한상린
2020-05
The Role of Personality Traits Toward Organizational Commitments and Service Quality Commitments
박정근
2020-05
The Role of Personality Traits towards Organizational Commitments and Service Quality Commitments
현효원
2020-08
How does daily performance affect next-day emotional labor? The mediating roles of evening relaxation and next-morning positive affect
신유형
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한상린
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organizational commitment
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emotional exhaustion
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hotel middle managers
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personality traits
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behavioral integrity
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