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COLLEGE OF BUSINESS AND ECONOMICS[E](경상대학)
BUSINESS ADMINISTRATION(경영학부)
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2021-12
고객불량행동이 직무소진과 서비스 성과에 미치는 영향 : 서비스품질 몰입의 조절된 매개효과
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Commitment to Service Quality
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Dysfunctional Customer Behavior
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Job Burnout
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Service Performance
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고객불량행동
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서비스 성과
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직무소진
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2021
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