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COLLEGE OF BUSINESS AND ECONOMICS[E](경상대학)
BUSINESS ADMINISTRATION(경영학부)
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Results 1-10 of 19 (Search time: 0.002 seconds).
Item hits:
Issue Date
Title
Author(s)
2020-01
Customer Response Toward Employees’ Emotional Labor in Service Industry Settings
공태식
2020-02
고객불량행동이 직원성과에 미치는 영향: 사회적 지원의 조절효과를 중심으로
공태식
2021-12
고객불량행동이 직무소진과 서비스 성과에 미치는 영향 : 서비스품질 몰입의 조절된 매개효과
공태식
2021-12
그린워싱이 그린 브랜드 충성도에 미치는 영향 : 그린 회의주의, 그린 속성 투명성, 그린 브랜드 이미지, 그린 브랜드 신뢰를 중심으로
공태식
2022-11
Demystifying the impact of customer participation on citizenship behaviors through interpersonal attraction and its contingencies
공태식
2021-06
The effects of a psychological brand contract breach on customers' dysfunctional behavior toward a brand
공태식
2022-07
Dysfunctional customer behavior and commitment to service quality
공태식
2022-02
Customer-Oriented Constructive Deviance as a Reaction to Organizational Injustice Toward Customers
공태식
2022-01
The Effects of a Psychological Contract Breach on Customer-Directed Deviance
공태식
2021-06
The Effects of a Psychological Brand Contract Breach on Customers’ Dysfunctional Behavior toward a Brand
공태식
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Customer citizenship behavior
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Brand apology
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Brand relationship quality
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Brand restitution
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Caring climate
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Ethical climate
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2024
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2020
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