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Effects of System Quality and Information Quality on the Use and Job Performance of an Enterprise Mobility Solution for a Mobile Office with a Consideration of Task Mobility and Task Interdependence as Control Variables

Title
Effects of System Quality and Information Quality on the Use and Job Performance of an Enterprise Mobility Solution for a Mobile Office with a Consideration of Task Mobility and Task Interdependence as Control Variables
Author
신민수
Keywords
Mobile Office; Socio-Technical Approach; System Quality; Information Quality; Task Mobility; Task Interdependence
Issue Date
2014-07
Publisher
한국경영정보학회
Citation
Asia pacific journal of information systems,v.24 no.2,pp.115 - 140
Abstract
In a dynamic business environment, the enterprise mobility solution for a mobile office (EMS) has been adopted to increase the competitive edge of organizations. By using an EMS, performance is expected to be enhanced. However, the related literature has paid little interest to the impact of system quality in an EMS on the information quality produced by the system. On the basis of socio-technical theory, we posited that the system quality in an EMS influences information quality. In addition, we investigated the relationships between the above two qualities, use and job performance by considering task mobility and task inter-dependence as control variables. Survey respondents were from many industries using EMSs. The result of structural equation modeling shows that system quality positively affects information quality, and other relation-ships in the model are proven statistically significant. We also found that system quality has stronger impacts on use and job performance than information quality does in EMS. However, system quality does not affect use in case both task mobility and task inter-dependence exist. The theoretical and practical implications of the result are discussed in the paper
URI
http://www.apjis.or.kr/common/sub/currentissue_view.asp?UID=4978&GotoPage=1http://hdl.handle.net/20.500.11754/48851
ISSN
2288-5404
DOI
10.14329/apjis.2014.24.2.115
Appears in Collections:
GRADUATE SCHOOL OF BUSINESS[S](경영전문대학원) > ETC
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