Full metadata record
DC Field | Value | Language |
---|---|---|
dc.contributor.author | 현성협 | - |
dc.date.accessioned | 2022-11-23T07:43:08Z | - |
dc.date.available | 2022-11-23T07:43:08Z | - |
dc.date.issued | 2022-02 | - |
dc.identifier.citation | MICE관광연구, v. 22, NO. 1, Page. 129-143 | en_US |
dc.identifier.issn | 2765-7787 | en_US |
dc.identifier.uri | https://kiss.kstudy.com/thesis/thesis-view.asp?key=3943749 | en_US |
dc.identifier.uri | https://repository.hanyang.ac.kr/handle/20.500.11754/177293 | - |
dc.description.abstract | This study aimed to investigate the effects of supervisors' five communication styles on the self-efficacy of domestic airline cabin crew, and also the effects of their self-efficacy on their mental health and psychological well-being, testing their causal relations. Questionnaires were distributed and administered to the cabin crew working for a domestic airline via social networking service media. A total of 228 valid samples were used for analysis. The analysis results show that of the supervisors' five communication styles, hope- and support-oriented communication had positive(+) effects on the self-efficacy of the cabin crew, which in turn had positive(+) effects on their mental health and psychological well-being. Empathic ability had moderating effects only on causal relations between the support-oriented communication style and the self-efficacy of the cabin crew. | en_US |
dc.language | ko | en_US |
dc.publisher | 한국마이스관광학회 | en_US |
dc.subject | Cabin crew | en_US |
dc.subject | Supervisor's communication style | en_US |
dc.subject | Self-efficacy | en_US |
dc.subject | Mental health | en_US |
dc.subject | Psychological well-being | en_US |
dc.subject | Empathy | en_US |
dc.subject | 객실승무원 | en_US |
dc.subject | 상사의 커뮤니케이션 스타일 | en_US |
dc.subject | 자기효능감 | en_US |
dc.subject | 정신건강 | en_US |
dc.subject | 심리적 웰빙 | en_US |
dc.subject | 공감능력 | en_US |
dc.title | 상사의 커뮤니케이션 스타일이 객실승무원의 자기효능감과 정신건강 및 심리적 웰빙에 미치는 영향: 공감능력의 조절효과 | en_US |
dc.title.alternative | The Influence of a Supervisor’s Communication Style on the Cabin Crew’s Self-efficacy, Mental Health and Psychological Well-being: The Moderating Role of Empathy | en_US |
dc.type | Article | en_US |
dc.relation.no | 1 | - |
dc.relation.volume | 22 | - |
dc.relation.page | 129-143 | - |
dc.relation.journal | MICE관광연구 | - |
dc.contributor.googleauthor | 김소영 | - |
dc.contributor.googleauthor | 현성협 | - |
dc.sector.campus | S | - |
dc.sector.daehak | 사회과학대학 | - |
dc.sector.department | 관광학부 | - |
dc.identifier.pid | sshyun | - |
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