Full metadata record
DC Field | Value | Language |
---|---|---|
dc.contributor.author | 현성협 | - |
dc.date.accessioned | 2022-11-23T07:06:47Z | - |
dc.date.available | 2022-11-23T07:06:47Z | - |
dc.date.issued | 2022-09 | - |
dc.identifier.citation | JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT, v. 52, Page. 208-218 | en_US |
dc.identifier.issn | 1447-6770;1839-5260 | en_US |
dc.identifier.uri | https://www.sciencedirect.com/science/article/pii/S1447677022001206?via%3Dihub | en_US |
dc.identifier.uri | https://repository.hanyang.ac.kr/handle/20.500.11754/177281 | - |
dc.description.abstract | The travel industry relies heavily on human resources; thus, employee silence may have serious consequences for individuals and organizations. There have been limited studies on employee silence in the tourism industry. Previous studies primarily focused on the effects of employee silence on organizations as opposed to investigating the specific dimensions underlying the motives of silence. Therefore, this study aimed to reveal the dimensions of silence among travel agency employees using a multidimensional structure, including the underlying motives. The employee silence scale developed for travel agencies is novel and contributes significant results to the field of silence research in the tourism and hospitality industries. | en_US |
dc.description.sponsorship | Funding This work was supported by the National Research Foundation of Korea (NRF) grant funded by the Korea government (*MSIT) (No.2018R1A5A7059549) . *Ministry of Science and ICT | en_US |
dc.language | en | en_US |
dc.publisher | ELSEVIER | en_US |
dc.subject | Employee silence | en_US |
dc.subject | Silence scale | en_US |
dc.subject | Scale development | en_US |
dc.subject | Travel agency employee | en_US |
dc.subject | Travel agency | en_US |
dc.title | Development of employee silence scale in travel agencies | en_US |
dc.type | Article | en_US |
dc.relation.volume | 52 | - |
dc.identifier.doi | 10.1016/j.jhtm.2022.06.016 | en_US |
dc.relation.page | 208-218 | - |
dc.relation.journal | JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT | - |
dc.contributor.googleauthor | Choi, Jinyoung Olivia | - |
dc.contributor.googleauthor | Hyun, Sunghyup Sean | - |
dc.sector.campus | S | - |
dc.sector.daehak | 사회과학대학 | - |
dc.sector.department | 관광학부 | - |
dc.identifier.pid | sshyun | - |
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