Full metadata record
DC Field | Value | Language |
---|---|---|
dc.contributor.author | 조민호 | - |
dc.date.accessioned | 2022-11-23T07:02:08Z | - |
dc.date.available | 2022-11-23T07:02:08Z | - |
dc.date.issued | 2021-07 | - |
dc.identifier.citation | 관광레저연구, v. 33, NO. 7, Page. 137-160 | en_US |
dc.identifier.issn | 1229-0424 | en_US |
dc.identifier.uri | https://www.dbpia.co.kr/journal/articleDetail?nodeId=NODE10599561&language=ko_KR | en_US |
dc.identifier.uri | https://repository.hanyang.ac.kr/handle/20.500.11754/177277 | - |
dc.description.abstract | The purpose of this study is to verify the relationship between self-efficacy and organizational commitment of role stress caused by the sales of rooms through online travel agencies. In order to test the conceptual model, this study conducted a survey with hotel employees of the three-star, four-star, five-star hotel front desk, room sales, and room reservation departments. A total of 336 valid surveys were analyzed through structural equation modeling. The results are as follows. (1) role stress (role conflict, role ambiguity) negatively affects self efficacy; (2) self efficacy positively affects organizational commitment; (3) role stress (role overload) negatively affects organizational commitment; Ultimately, this study Identifies role stress caused by room sales through online travel agencies and suggests ways to reduce role stress, to increase self efficacy and organizational commitment to hotel employees. | en_US |
dc.language | ko | en_US |
dc.publisher | (사)한국관광레저학회 | en_US |
dc.subject | 역할스트레스 | en_US |
dc.subject | 역할갈등 | en_US |
dc.subject | 역할모호 | en_US |
dc.subject | 역할과다 | en_US |
dc.subject | 자기효능감 | en_US |
dc.subject | 조직몰입 | en_US |
dc.subject | Role Stress | en_US |
dc.subject | Role Conflict | en_US |
dc.subject | Role Ambiguity | en_US |
dc.subject | Role Overload | en_US |
dc.subject | Self Efficacy | en_US |
dc.subject | Organizational Commitment | en_US |
dc.title | 온라인 여행사(Online Travel Agency)를 통한 객실 판매로 인한 특급 호텔 종사자들의 역할스트레스가 자기효능감, 조직몰입에 미치는 영향 연구 | en_US |
dc.title.alternative | The Effect of The Role Stress of Hotel Employees' on Self-Efficacy and Organizational Commitment By The Sales of Rooms Through The Online Travel Agency | en_US |
dc.type | Article | en_US |
dc.relation.no | 7 | - |
dc.relation.volume | 33 | - |
dc.identifier.doi | 10.31336/JTLR.2021.7.33.7.137 | en_US |
dc.relation.page | 137-160 | - |
dc.relation.journal | 관광레저연구 | - |
dc.contributor.googleauthor | 장준하 | - |
dc.contributor.googleauthor | 조민호 | - |
dc.sector.campus | S | - |
dc.sector.daehak | 사회과학대학 | - |
dc.sector.department | 관광학부 | - |
dc.identifier.pid | chomh | - |
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