Relationships among Healthcare Digitalization, Social Capital, and Supply Chain Performance in the Healthcare Manufacturing Industry
- Title
- Relationships among Healthcare Digitalization, Social Capital, and Supply Chain Performance in the Healthcare Manufacturing Industry
- Author
- 이창원
- Keywords
- healthcare digitalization; healthcare manufacturing; social capital; supply chain performance
- Issue Date
- 2021-02
- Publisher
- MDPI
- Citation
- INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH, v. 18, no. 4, article no. 1417
- Abstract
- Due to the impact of coronavirus disease 2019 (COVID-19), automation and artificial
intelligence (AI) have attracted renewed interest in multiple industrial fields. Global manufacturing
bases were affected strongly by workforce shortages associated with the spread of COVID-19, and
are working to increase productivity by embracing digital manufacturing technologies that take
advantage of artificial intelligence and the Internet of Things (IoT) that offer the promise of improved
connectivity among supply chains. This trend can increase and smooth the flow of social capital,
which is a potential resource in supply chains and can affect supply chain performance in healthcare
industry. However, such an issue has not been properly recognized as the best practice in healthcare
industry. Thus, this study investigates empirically the relationship between digitalization and
supply chain performance in healthcare manufacturing companies based on previous research that
proposed a role for social capital. We surveyed the staff of domestic small and medium-sized
healthcare manufacturing companies in South Korea currently operating or planning to deploy
digital manufacturing technologies. Online and email surveys were utilized to collect the data.
Invalid responses were excluded and the remaining 130 responses were analyzed using a structural
equation model in SPSS with the AMOS module. We found that digitalization has a positive effect
on the formation of social capital, which in turn has a positive effect on supply chain performance.
The direct effect of digitalization on supply chain performance is small, and relatively large portions
are mediated and influenced by social capital. The establishment of strategic relationships in the
healthcare manufacturing industry is significant, as supply chain networks and production processes
can influence the intended use of factory output. Companies should, therefore, secure timely and
accurate information to manage the flow of products and services. The formation of social capital
in the supply chain can help visualize entire supply chains and has a positive effect on real-time
information-sharing among key elements of those chains.
- URI
- https://www.mdpi.com/1660-4601/18/4/1417https://repository.hanyang.ac.kr/handle/20.500.11754/176213
- ISSN
- 1660-4601
- DOI
- 10.3390/ijerph18041417
- Appears in Collections:
- GRADUATE SCHOOL OF BUSINESS[S](경영전문대학원) > BUSINESS ADMINISTRATION(경영학과) > Articles
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