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요양시설 규모에 따른 직원의 감정노동, 직무만족이 조직몰입에 미치는 영향

Title
요양시설 규모에 따른 직원의 감정노동, 직무만족이 조직몰입에 미치는 영향
Other Titles
The effects of emotional labor and job satisfaction on organizational commitment in staffs by the size of facility
Author
장혜영
Keywords
조직; 몰입; 감정; 직무만족; 장기요양; Organizations; Work engagement; Emotions; Job satisfaction; Long-term care
Issue Date
2020-03
Publisher
Korean Academy of Community Health Nursing
Citation
Journal of Korean Academy of Community Health Nursing, v. 31, no. 1, page. 1-12
Abstract
Purpose: The purpose of this study was to identify the factors influencing organizational commitment of staffs according to the size of long-term care facility. Methods: A cross-sectional descriptive study was designed. Data collection was conducted for a total of 315 employees in long-term care facilities located in Seoul, Gyeonggi, Gangwon, Gyeongbuk, and Chungnam. Data were collected from July 2018 to October 2018 using questionnaires which included emotional labor, job satisfaction, organizational commitment, and general characteristics. In order to confirm the differences in the size of the facility, the facilities with less than 30 beds, those with 30-99 beds, and those with more than 100 beds were analyzed. Data were analyzed using descriptive statistics, t-test, ANOVA, Mann-Whitney U test, Kruskal-Wallis H test, Pearson’s correlation analysis, and multiple regression. Results: The job satisfaction and organizational commitment were significantly different according to the size of long-term care facility. Organizational commitment was influenced by ‘external job satisfaction’ in less than 30 beds, was influenced by ‘external job satisfaction, and attentiveness to required display rules of emotional labor’ in 30~99 beds, and then was influenced by ‘type of job, and internal job satisfaction’ in more than 100 beds. The predict variables accounted for 23.0%, 41.0%, and 34.0% of organizational commitment respectively. Conclusion: These findings show that tailored interventions should be provided depending on the size of facility in order to increase organizational commitment. In addition, organizational commitment programs should be developed by considering strategies to reduce the emotional labor and to increase job satisfaction.
URI
https://jkachn.org/DOIx.php?id=10.12799/jkachn.2020.31.1.1https://repository.hanyang.ac.kr/handle/20.500.11754/165625
ISSN
2288-4203; 1225-9594
DOI
10.12799/JKACHN.2020.31.1.1
Appears in Collections:
COLLEGE OF NURSING[S](간호학부) > NURSING(간호학부) > Articles
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요양시설 규모에 따른 직원의 감정노동, 직무만족이 조직몰입에 미치는 영향.pdfDownload
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