Human resource development in technology-driven small and medium size firms: case study of a small korean firm

Abstract

The purpose of this study was to suggest a conceptual framework for the dynamic skill formation process based on relevant environments. First, after categorizing the types of task at the work-flow level, such as regular maintenance tasks, nonregular maintenance tasks, regular improvement tasks, and nonregular improvement tasks, this study identified conceptually how these tasks are related to the ways by which individuals learn (single- loop learning/double-loop learning versus OJT and Off-JT). This study also tried to apply the above conceptual model to the Korea context(e.g., Company W) for external validity. Company W is well known among Korean small firms for its innovative human resources Management. The study show that, generally, Company W gained a competitive advantage using the dynamic conceptual model of the skill formation process suggested in this study.