A High-Quality-Supplier Selection Model for Supply Chain Management and ISO 9001 System

Abstract

Supplier selection process for supply chain management (SCM) and ISO 9001 quality management system environments is considered. Determining suitable suppliers in the supply chain has become a key strategic consideration. However, the nature of these decisions is usually complex and unstructured. This paper proposes a high-quality-supplier selection (HQSS) model to deal with supplier selection problems in supply chain management. In selecting a supplier, quality management factors are considered first, and then price, delivery, etc. Quality management factors include a quality management audit, product testing, engineering work force capability index, training time, etc., based on a five-interval scale. Next, the HQSS model determines the final solution by considering factors such as price, production lead-time, and delivery time.