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호텔산업 ERP SYSTEM의 효과적인 구축 방법론

Title
호텔산업 ERP SYSTEM의 효과적인 구축 방법론
Other Titles
Methodology of Effective ERP System Establishment for Hotel Industry : Case Study
Author
임성희
Alternative Author(s)
Im, Sung Hee
Advisor(s)
최경현
Issue Date
2011-08
Publisher
한양대학교
Degree
Master
Abstract
우리나라의 ERP 도입은 제조분야 기업으로부터 시작하였다. 하지만 타 산업분야에도 ERP 구축의 필요성이 나타남에 따라, 공기업의 활발한 ERP 구축과 더불어 최근에는 호텔서비스업의 ERP 구축 또한 시작되고 있다. 하지만 서비스업의 ERP 구축은 제조업의 ERP 구축과는 다른 고려가 필요하다. 예로 호텔서비스업의 ERP 시스템은 제품의 생산, 판매 개념이 아닌 서비스의 판매와 관리 개념에서 제조업 분야의 ERP 시스템과 차이점을 가지고 있다. 하지만 아직 호텔 서비스업을 포함한 서비스업계 적합한 ERP 구축의 연구는 미흡한 실정이다. 지금까지의 연구결과들을 살펴보면 기업의 성공적인 ERP 시스템 도입요인 분석, 구축단계별 성공적인 ERP 시스템 도입방안, 중소규모 기업에 적합한 ERP 시스템 구축에 관한 논문들이 주를 이루었지만 서비스 업체, 특히 호텔업의 ERP 시스템 구축에 대한 연구논문은 매우 빈약한 상황이다. 따라서 본 논문에서는 제조업 중심으로 연구되어온 기존의 ERP 시스템 구축 방법론을 기반으로 호텔업에 효과적인 ERP 시스템 구축방법론을 제시한다.| The introduction of ERP system to Korea has started from enterprise. According to, however, appearing necessity of establishing ERP system to the other industries, establishing ERP system to hotel industry has been started. However ERP system for service industries is needed to the other consideration which is different from the manufacturing industry. For instance, ERP system for hotel industry has a difference from manufacturing as concept which is not producing and selling product but selling and management. However the study for ERP establishing which is geared to the service industries such as hotel industry is insufficient yet. So far, study for establishing ERP system has yield results mostly about factor analysis of successful introducing ERP system to enterprise, successful ERP system introducing scheme in phases, establishing ERP system geared to small and medium enterprise. As mentioned earlier, however, the research paper about service industries ERP system is not sufficient, especially in hotel industry. In this paper, then, we propose methodology of effective ERP system establishment for hotel industry.
The introduction of ERP system to Korea has started from enterprise. According to, however, appearing necessity of establishing ERP system to the other industries, establishing ERP system to hotel industry has been started. However ERP system for service industries is needed to the other consideration which is different from the manufacturing industry. For instance, ERP system for hotel industry has a difference from manufacturing as concept which is not producing and selling product but selling and management. However the study for ERP establishing which is geared to the service industries such as hotel industry is insufficient yet. So far, study for establishing ERP system has yield results mostly about factor analysis of successful introducing ERP system to enterprise, successful ERP system introducing scheme in phases, establishing ERP system geared to small and medium enterprise. As mentioned earlier, however, the research paper about service industries ERP system is not sufficient, especially in hotel industry. In this paper, then, we propose methodology of effective ERP system establishment for hotel industry.
URI
https://repository.hanyang.ac.kr/handle/20.500.11754/139040http://hanyang.dcollection.net/common/orgView/200000418153
Appears in Collections:
GRADUATE SCHOOL OF ENGINEERING[S](공학대학원) > MECHANICAL & INDUSTRIAL ENGINEERING(기계 및 산업공학과) > Theses(Master)
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