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A Study on Organizational Members’ Psychological Reactance Factors on IT Governance Control

Title
A Study on Organizational Members’ Psychological Reactance Factors on IT Governance Control
Author
조성필
Advisor(s)
이욱
Issue Date
2014-02
Publisher
한양대학교
Degree
Doctor
Abstract
IT governance has been introduced for efficient use and management of IT resources in the company and to achieve corporate goals. The important role of IT governance is to provide the framework about decision-making and accountability for the efficient use of IT in the company. Thus, it is the fact that IT governance plays a major role in the company and its significance will also increase. IT governance has a positive effect on organization whereas controls on organizational members through IT governance can lead to some reactance and resistance. In this respect the purpose of this paper is to focus on the analysis of organizational members’ psychological reactance factors on IT governance control in various types of organizations by the use spreading of individual devices. For this, a model was made based on previous researches related to IT governance control, the scale of organizational members’ psychological reactance and the expectancy theory. The statistical significance of organizational members’ psychological reactance factors and attitude on IT governance control was tested by the Hong's psychological reactance scale, the level of reward according to expectancy theory, the position in organization and organization size. This study shows controls for achieving the managerial goal of company and an analytical framework generated by analyzing systematically organizational members’ psychological reactance factors by IT governance and managerial implications on IT governance control are also presented. With the advent of e-government, it is strongly needed to provide the right direction for IT governance from the aspect of a nation as the role of IT governance continues is increase day by day. This study would be useful for setting up the control level and IT management system according to the psychological reactance of each governmental unit against IT governance and setting the future strategies concerning IT governance.
URI
https://repository.hanyang.ac.kr/handle/20.500.11754/130868http://hanyang.dcollection.net/common/orgView/200000423225
Appears in Collections:
GRADUATE SCHOOL[S](대학원) > INFORMATION SYSTEMS(정보시스템학과) > Theses (Ph.D.)
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