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Effect of u-healthcare service quality on usage intention in a healthcare service

Title
Effect of u-healthcare service quality on usage intention in a healthcare service
Author
이창원
Keywords
Healthcare service quality; Ubiquitous healthcare; Unified theory of acceptance and use of technology; Usage intention
Issue Date
2016-12
Publisher
ELSEVIER SCIENCE INC
Citation
TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE, v. 113, Page. 396-403
Abstract
The aging of society has become a major global concern influencing nearly every factor that affect life quality, including economic growth, labor markets, family composition, housing, pensions, and health. This social change requires a long-term care system that provides high-quality care for the elderly. The purpose of this study is to determine the quality characteristics of ubiquitous healthcare (u-healthcare) services for a healthcare service that influence service provider's usage intentions. A research model, based on the Unified Theory of Acceptance and Use of Technology is developed and applied to a long-term care system in order to identify factors that affect individuals' usage intentions for u-healthcare. Appropriate measures are developed and then tested on 142 staff of long-term care hospitals. The results identify the factors that significantly affect usage intention. The study provides healthcare decision makers and policy makers with information that will aid them in planning and implementing systems for long-term care. (C) 2016 Elsevier Inc. All rights reserved.
URI
https://www.sciencedirect.com/science/article/pii/S0040162516301871https://repository.hanyang.ac.kr/handle/20.500.11754/101943
ISSN
0040-1625; 1873-5509
DOI
10.1016/j.techfore.2016.07.030
Appears in Collections:
GRADUATE SCHOOL OF BUSINESS[S](경영전문대학원) > BUSINESS ADMINISTRATION(경영학과) > Articles
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