Health Care Experiences of Medical Aid Excessive Users in Korea

Abstract

The purpose of this study was to figure out reasons and characteristics of using medical services and the accompanying efforts to solve health issues by finding out health care experiences of medical aid excessive users in the context of Korean culture and this study is intended to be used as a fundamental study to develop a medical benefit case intervention tool which will induce proper level of medical use from the medial aid excessive users. In-depth interviews and intervention monitoring of the ethnographic research method were applied, and data collection was carried out from June 2014 to January 2015. The sample size consisted of 15 people, and the method was conducted until reaching a state of saturation of data. Results were classified into two fields, six categories and twelve attributes; the two fields were "life striving to live" and "life striving for health". It is required to encourage people to manage their health independently by developing case management approach methods that consider medical care excessive users' characteristics and for inappropriate use of medical services as well as the medical service supplies who encourage such use should be strictly regulated.