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A Multilevel Analysis of the Effect of Group Appropriation on Collaborative Technologies Use and Performance

Title
A Multilevel Analysis of the Effect of Group Appropriation on Collaborative Technologies Use and Performance
Author
김민수
Keywords
adaptive structuration theory; collaborative technologies; consensus of appropriation; faithfulness of appropriation; hierarchical linear model; IT diffusion and adoption; IT use; multilevel analysis; questionnaire surveys; social comparison theory
Issue Date
2012-05
Publisher
INFORMS
Citation
Information Systems Research, Vol.23, No.1 [2012], p214-230
Abstract
This study develops a comprehensive model to predict and explain the use of collaborative technologies (CT) and the task performance of individual users as a result of using CT. The integrated model attempts to capture how the individual user's extent of use of CT is a function of both the technical features and the structures embedded within or created by the interactions among the technology, group, and organization. The model developed is tested using data collected from a national bank with 279 members working in 40 different workgroups. A hierarchical linear model (HLM) is used to test the hypotheses generated from the model. Results show that our integrated model provides a more complete explanation of the use of CT and task performance beyond those of the individual-level factors. The study is an early effort to develop an integrated theory to provide comprehensive insight into individual use of CT in a group or organizational context.
URI
https://pubsonline.informs.org/doi/abs/10.1287/isre.1100.0342http://hdl.handle.net/20.500.11754/66976
ISSN
1047-7047
DOI
10.1287/isre.1100.0342
Appears in Collections:
GRADUATE SCHOOL OF BUSINESS[S](경영전문대학원) > BUSINESS ADMINISTRATION(경영학과) > Articles
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