Results 1-4 of 4 (Search time: 0.001 seconds).
|2016-05||Influence of perceived service fairness on relationship quality and switching intention: an empirical study of restaurant experiences||현성협|
|2014-07||IN-FLIGHT SERVICE PERFORMANCE AND PASSENGER LOYALTY: A CROSS-NATIONAL (CHINA/KOREA) STUDY OF TRAVELERS USING LOW-COST CARRIERS||현성협|
|2016-03||Airline Travelers' Causal Attribution of Service Failure and Its Impact on Trust and Loyalty Formation: The Moderating Role of Corporate Social Responsibility||현성협|
|2016-03||A Model of Patrons' Impulsive Ordering Behaviors in Luxury Restaurants||현성협|