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COLLEGE OF SOCIAL SCIENCES[S](사회과학대학)
MEDIA COMMUNICATION(미디어커뮤니케이션학과)
POLITICAL SCIENCE AND INTERNATIONAL STUDIES(정치외교학과)
SOCIOLOGY(사회학과)
TOURISM(관광학부)
ETC
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2015-12
Kano 모형을 이용한 항공사 영유아 고객의 기내특화서비스 청사진 도출
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Kano model
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Kano 모형
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Service blueprint
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Specialized in-flight service
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Young kids customer
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기내특화서비스
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서비스 청사진
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영유아 고객 서비스
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항공사
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2015
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