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dc.contributor.author현성협-
dc.date.accessioned2018-03-26T08:03:20Z-
dc.date.available2018-03-26T08:03:20Z-
dc.date.issued2013-04-
dc.identifier.citationInternational Journal of Contemporary Hospitality Management, Aug 2013, 25(6), P.844-864.en_US
dc.identifier.issn0959-6119-
dc.identifier.issn1757-1049-
dc.identifier.urihttps://www.emeraldinsight.com/doi/abs/10.1108/IJCHM-07-2012-0127-
dc.identifier.urihttp://hdl.handle.net/20.500.11754/52601-
dc.description.abstractPurpose - The purpose of this paper is to test whether a hospitality worker's degree of individualism/collectivism influences his/her organizational citizenship behavior (OCB), comfort with empowerment, and leader-member exchange (LMX) in the workplace. Design/methodology/approach - Hypotheses were tested through the use of a sentence completion experiment conducted on American and Korean hotel workers. To increase generalizability, results were then replicated through the use of an identical sentence completion experiment conducted on American and Korean restaurant workers. Findings - This research first confirms the notion that hospitality workers in a collective nation are more apt to possess a collective mindset in their work environments than those in an individualistic nation. Moreover, this research finds that hospitality workers in a collective nation demonstrate more OCB, possess lower comfort levels with empowerment, and possess higher levels of LMX than hospitality workers in an individualistic nation. Research limitations/implications - It would prove informative for future research to test these relationships in other contexts and settings. Practical implications - These findings demonstrate the need to consider country culture when interpreting and managing OCB, employee empowerment, and LMX tendencies in hospitality settings. Originality/value - Research that examines the influences of individualism/collectivism on OCB, comfort with empowerment, and LMX is scarce.en_US
dc.language.isoenen_US
dc.publisherEmerald Group Publishing LTDen_US
dc.subjectNational culturesen_US
dc.subjectCollectivismen_US
dc.subjectIndividual behaviouren_US
dc.subjectWorkplaceen_US
dc.subjectUnited States of Americaen_US
dc.subjectSouth Koreaen_US
dc.subjectInternational hospitalityen_US
dc.subjectOrganizational behaviouren_US
dc.titleThe influences of collectivism in hospitality work settingsen_US
dc.typeArticleen_US
dc.relation.no6-
dc.relation.volume25-
dc.identifier.doi10.1108/IJCHM-07-2012-0127-
dc.relation.page844-864-
dc.relation.journalINTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT-
dc.contributor.googleauthorVincent P. Magnini-
dc.contributor.googleauthorHyun, Sunghyup-
dc.contributor.googleauthorKim, BeomCheol-
dc.contributor.googleauthorMuzaffer Uysal-
dc.contributor.googleauthor현성협-
dc.contributor.googleauthor김범철-
dc.relation.code2013013610-
dc.sector.campusS-
dc.sector.daehakCOLLEGE OF SOCIAL SCIENCES[S]-
dc.sector.departmentDIVISION OF TOURISM-
dc.identifier.pidsshyun-
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COLLEGE OF SOCIAL SCIENCES[S](사회과학대학) > ETC
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