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GRADUATE SCHOOL OF BUSINESS[S](경영전문대학원)
BUSINESS ADMINISTRATION(경영학과)
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Results 1-10 of 23 (Search time: 0.001 seconds).
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Issue Date
Title
Author(s)
2016-05
서비스 실패와 회복이 고객의 관계단절 행동에 미치는 영향
한상린
2016-05
Internal customer satisfaction, customer orientation and job satisfaction toward performance in corporate
한상린
2016-10
소비자의 CSR 유형 지각이 기업 신뢰에 미치는 영향 : 적합성의 조절효과 분석
한상린
2016-10
온라인 블로그의 진정성 효과 분석
한상린
2016-10
O2O를 활용한 서비스 산업에서 고객의 심리적 주인의식과 서비스 스케이프가 고객시민행동 및 구매의도에 미치는 영향
한상린
2016-10
Why Consumers Use Mobile Commerce? - International Comparative Study of M-Commerce Model
한상린
2016-07
Does Corporate Social Responsibility Matter Even in B2B Market?: Effect of CSR on Customer Trust
한상린
2016-07
DETERMINANTS OF UNDERLYING FACTORS OF CONSUMERS’ BEHAVIORAL INTENTION TOWARDS THE ADOPTION OF SOCIAL MEDIA MARKETING
한상린
2016-07
Role of Service Quality in B-to-B Relationship Performance: Scale Development and B-SERVQUAL Model
한상린
2016-07
Effects of Service quality on customer loyalty and word-of-mouth in the retail setting: mediating roles of relational characteristics
한상린
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commitment
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B2B CSR
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customer citizenship behavior
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Emotional Exhaustion
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psychological ownership
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service quality
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trust
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감정노동
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고객시민행동
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장기지향성
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