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COLLEGE OF BUSINESS[S](경영대학)
BUSINESS ADMINISTRATION(경영학부)
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Results 1-4 of 4 (Search time: 0.002 seconds).
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2022-02
Having Control or Lacking Control? Roles of Job Crafting and Service Scripts in Coping With Customer Incivility
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2022-08
완벽주의는 창의성에 약이 되는가? 독이 되는가? 완벽주의, 창의적 업무수행 간의 관계: 인지적 유연성의 매개효과와 조절초점의 조절효과를 중심으로
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2022-06
Customer incivility and employee outcomes in the new service marketplace
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2022-04
How and when does job crafting contribute to franchised restaurant managers' service performance? The moderation of headquarter control systems
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customer incivility
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