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Issue DateTitleAuthor(s)
2015-02Improving service quality through managing customer contact: Case of airlines김승철; Hwang, Su–Young; Choung, Eun–Mi; Boo, Je–Man; Kim, Seung–Chul
2015-02Improving service quality through managing customer contact: Case of airlines부제만; Hwang, Su–Young; Choung, Eun–Mi; Boo, Je–Man; Kim, Seung–Chul

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