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COLLEGE OF BUSINESS AND ECONOMICS[E](경상대학)
BUSINESS ADMINISTRATION(경영학부)
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2019-12
Dysfunctional Customer Behavior: Conceptualization and Empirical Validation
공태식
2022-07
Dysfunctional customer behavior and commitment to service quality
공태식
2023-02-10
Unpacking the Relationship between Customer Citizenship Behavior and Dysfunctional Customer Behavior: The Role of Customer Moral Credits and Entitlement
공태식
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