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COLLEGE OF BUSINESS AND ECONOMICS[E](경상대학)
BUSINESS ADMINISTRATION(경영학부)
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Results 1-10 of 34 (Search time: 0.002 seconds).
Item hits:
Issue Date
Title
Author(s)
2019-10
A Review of Customer Citizenship Behaviors in the Service Context
공태식
2019-10
How Does Dysfunctional Customer Behavior Affect Employee Turnover
공태식
2019-11
An Investigation of Nonbeneficiary Reactions to Discretionary Preferential Treatments
공태식
2020-01
Customer Response Toward Employees’ Emotional Labor in Service Industry Settings
공태식
2019-12
Dysfunctional Customer Behavior: Conceptualization and Empirical Validation
공태식
2018-06
The effect of service quality on customer satisfaction, loyalty, and happiness in five Asian countries
공태식
2016-06
Effects of Task Complexity on Creative Customer Behavior
공태식
2018-09
Customer Brand Engagement Behavior in Online Brand Communities
공태식
2016-02
Does Customer Value Creation Drive Customer Well-Being?
공태식
2016-02
항공서비스 고객의 가치창출 행동이 행복에 미치는 영향 - 조직사회화의 조절효과를 중심으로 -
공태식
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Customer citizenship behavior
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customer value creation behavior
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customer satisfaction
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Dysfunctional customer behavior
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Brand apology
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Brand relationship quality
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Brand restitution
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Caring climate
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Customer engagement
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customer role stress
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-Date issued
19
2020 - 2024
14
2010 - 2019
1
2009 - 2009
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