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COLLEGE OF BUSINESS AND ECONOMICS[E](경상대학)
BUSINESS ADMINISTRATION(경영학부)
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Results 21-30 of 34 (Search time: 0.002 seconds).
Item hits:
Issue Date
Title
Author(s)
2022-07
Dysfunctional customer behavior and commitment to service quality
공태식
2016-02
Does customer value creation behavior drive customer well-being?
공태식
2022-02
Customer-Oriented Constructive Deviance as a Reaction to Organizational Injustice Toward Customers
공태식
2022-01
The Effects of a Psychological Contract Breach on Customer-Directed Deviance
공태식
2021-06
The Effects of a Psychological Brand Contract Breach on Customers’ Dysfunctional Behavior toward a Brand
공태식
2020-11
The Consequences of Customer-Oriented Constructive Deviance in Luxury-Hotel Restaurants
공태식
2021-03
A Review of Customer Citizenship Behaviors in the Service Context
공태식
2022-03
Effects of Characteristics of In-Store Retail Technology on Customer Citizenship Behavior
공태식
2023-10
How customer incivility affects organization citizenship behavior: roles of depersonalization, resilience, and caring climate
공태식
2023-11
Fostering customer-oriented constructive deviance: the influence of moral emotions and moral disengagement
공태식
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Customer citizenship behavior
4
customer value creation behavior
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customer satisfaction
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Dysfunctional customer behavior
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Brand apology
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Brand relationship quality
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Brand restitution
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Caring climate
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Customer engagement
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customer role stress
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-Date issued
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2020 - 2024
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2010 - 2019
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2009 - 2009
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