Volunteer retention, burnout and dropout in online voluntary organizations: Stress, conflict and retirement of wikipedians
- Title
- Volunteer retention, burnout and dropout in online voluntary organizations: Stress, conflict and retirement of wikipedians
- Author
- Piotr Bronislaw Konieczny
- Keywords
- Interpersonal conflict; Social movements; Stressors; Volunteer burnout and dropout; Volunteers; Wikipedia
- Issue Date
- 2018-10
- Publisher
- Emerald Group Publishing Ltd.
- Citation
- Research in Social Movements, Conflicts and Change, v. 42, Page. 199.0-219.0
- Abstract
- This study investigates why contributors to online volunteer organizations reduce activity or discontinue volunteering. First, this analysis, based on a survey of over a 100 English Wikipedia’s volunteers with the highest edit count, identifies a gap in the research on volunteers burnout/dropout, namely the importance of interpersonal conflict as an understudied yet highly significant factor. Second, this analysis has practical implications for the sustainability of the Wikipedia project. Third, this analysis should outline an underrepresented issue that if generalizable, may help other volunteer organizations identify a key area related to their volunteer burnout/dropout. © 2018 by Emerald Publishing Limited All rights of reproduction in any form reserved.
- URI
- https://www.emerald.com/insight/content/doi/10.1108/S0163-786X20180000042008/full/htmlhttps://repository.hanyang.ac.kr/handle/20.500.11754/180605
- ISSN
- 0163-786X
- DOI
- 10.1108/S0163-786X20180000042008
- Appears in Collections:
- COLLEGE OF COMMUNICATION[E](언론정보대학) > ETC
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