24 0

Volunteer Retention, Burnout and Dropout in Online Voluntary Organizations: Stress, Conflict and Retirement of Wikipedians

Title
Volunteer Retention, Burnout and Dropout in Online Voluntary Organizations: Stress, Conflict and Retirement of Wikipedians
Author
Konieczny, Piotr Bronislaw
Keywords
Volunteers; Social movements; Volunteer burnout and dropout; Interpersonal conflict; Wikipedia; Stressors
Issue Date
2018-11
Publisher
Emerald Group Publishing Ltd.
Citation
Research in Social Movements, Conflicts and Change, v. 42, Page. 199-219
Abstract
This study investigates why contributors to online volunteer organizations reduce activity or discontinue volunteering. First, this analysis, based on a survey of over a 100 English Wikipedia’s volunteers with the highest edit count, identifies a gap in the research on volunteers burnout/dropout, namely the importance of interpersonal conflict as an understudied yet highly significant factor. Second, this analysis has practical implications for the sustainability of the Wikipedia project. Third, this analysis should outline an underrepresented issue that if generalizable, may help other volunteer organizations identify a key area related to their volunteer burnout/dropout.
URI
https://www.emerald.com/insight/content/doi/10.1108/S0163-786X20180000042008/full/htmlhttp://repository.hanyang.ac.kr/handle/20.500.11754/121518
ISBN
978-1-78756-896-9; 978-1-78756-895-2
ISSN
0163-786X
DOI
10.1108/S0163-786X20180000042008
Appears in Collections:
COLLEGE OF COMMUNICATION[E](언론정보대학) > ETC
Files in This Item:
There are no files associated with this item.
Export
RIS (EndNote)
XLS (Excel)
XML


qrcode

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.

BROWSE