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Showing results 1 to 30 of 106

Issue DateTitleAuthor(s)
2016-03Airline Travelers' Causal Attribution of Service Failure and Its Impact on Trust and Loyalty Formation: The Moderating Role of Corporate Social Responsibility현성협
2012-12The Antecedents and Consequences of Brand Prestige in Luxury Restaurants현성협
2016-04The Antecedents and Consequences of Travelers' Need for Uniqueness: An Empirical Study of Restaurant Experiences현성협
2014-05A better investment in luxury restaurants: Environmental or non-environmental cues?현성협
2013-03Causal relationships between table game players' perceptions of service quality, perceived winning, and game spending Moderating effects of demographic factors현성협
2012-04Chain restaurant patrons' well-being perception and dining intentions The moderating role of involvement현성협
2016-03City Residents' Perception of MICE City Brand Orientation and Their Brand Citizenship Behavior: A Case Study of Busan, South Korea현성협
2015-06Creating New Relationships Through Tourism: A Qualitative Analysis of Tourist Motivations of Older Individuals in Japan현성협
2015-12CRITICAL IN-FLIGHT AND GROUND-SERVICE FACTORS INFLUENCING BRAND PRESTIGE AND RELATIONSHIPS BETWEEN BRAND PRESTIGE, WELL-BEING PERCEPTIONS, AND BRAND LOYALTY: FIRST-CLASS PASSENGERS현성협
2015-02Customer retention in the medical tourism industry: Impact of quality, satisfaction, trust, and price reasonableness현성협
2015-11The Determinants of Customers' Behavioral Intentions after Service Failure: The Role of Emotions현성협
2011-11Dimensions of Brand Equity in the Chain Restaurant Industry현성협
2015-04Do luxury room amenities affect guests' willingness to pay?현성협
2012-09Effective communication styles for the customer-oriented service employee: Inducing dedicational behaviors in luxury restaurant patrons현성협
2016-06THE EFFECTS OF PERCEIVED DESTINATION ABILITY AND DESTINATION BRAND LOVE ON TOURISTS' LOYALTY TO POST-DISASTER TOURISM DESTINATIONS: THE CASE OF KOREAN TOURISTS TO JAPAN현성협
2014-12Effects of perceived justice for coaches on athletes' satisfaction, commitment, effort, and team unity현성협
2014-03Effects of Perceived Justice for Coaches on Athletes' Trust, Commitment, and Perceived Performance: A Study of Futsal and Volleyoall Players현성협
2016-01Effects of recovery experiences on hotel employees' subjective well-being현성협
2014-10Effects of Stability and Controllability Attribution on Service Recovery Evaluation in the Context of the Airline Industry현성협
2015-10An empirical study of the role of failure severity in service recovery evaluation in the context of the airline industry현성협
2013-02Examining Expectations and Acceptable Wait Time of Fast-Food Restaurant Service : A Cross-National Comparison of American and Thai현성협
2013-05Examining the influence of casino attributes on baby boomers' satisfaction and loyalty in the casino industry현성협
2016-09An extended model of employees' service innovation behavior in the airline industry현성협
2012-01AN EXTENSION OF THE FOUR-STAGE LOYALTY MODEL: THE CRITICAL ROLE OF POSITIVE SWITCHING BARRIERS현성협
2016-03FIRST-CLASS IN-FLIGHT SERVICES AND ADVERTISING EFFECTIVENESS: ANTECEDENTS OF CUSTOMER-CENTRIC INNOVATIVENESS AND BRAND LOYALTY IN THE UNITED STATES (US) AIRLINE INDUSTRY현성협
2015-06G-Star의 서비스품질이 방문객 만족, 인지도 향상 및 행동의도에 미치는 영향: G-Star 인지도에 대한 요인도출과 함께현성협
2014-05Identifying Optimal Rapport-Building Behaviors In Inducing Patrons' Emotional Attachment In Luxury Restaurants현성협
2013-08Image Congruence and Relationship Quality in Predicting Switching Intention: Conspicuousness of Product Use as a Moderator Variable현성협
2011-09The impact of advertising on patrons'' emotional responses, perceived value, and behavioral intentions in the chain restaurant industry: The moderating role of advertising-induced arousal현성협
2016-04Impact of core product quality on sport fans' emotions and behavioral intentions현성협

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