| 2014-05 | Identifying Optimal Rapport-Building Behaviors In Inducing Patrons' Emotional Attachment In Luxury Restaurants | 현성협 |
| 2013-08 | Image Congruence and Relationship Quality in Predicting Switching Intention: Conspicuousness of Product Use as a Moderator Variable | 현성협 |
| 2020-09 | Image congruity as a tool for traveler retention: a comparative analysis on South Korean full-service and low-cost airlines | 현성협 |
| 2011-09 | The impact of advertising on patrons'' emotional responses, perceived value, and behavioral intentions in the chain restaurant industry: The moderating role of advertising-induced arousal | 현성협 |
| 2018-09 | The impact of brand authenticity on building brand love: An investigation of impression in memory and lifestyle-congruence | 현성협 |
| 2016-04 | Impact of core product quality on sport fans' emotions and behavioral intentions | 현성협 |
| 2014-04 | The impact of event quality on fan satisfaction and game attendance in the context of professional soccer in Iran | 현성협 |
| 2019-08 | The Impact of Foreign Flight Attendants’ Service Quality on Behavioral Intention Toward Their Home Country—Applied SERVPERF Model | 현성협 |
| 2017-05 | Impact of hotel-restaurant image and quality of physical-environment, service, and food on satisfaction and intention | 현성협 |
| 2019-03 | Impact of lean manufacturing practices on firms' sustainable performance: Lean culture as a moderator | 현성협 |
| 2019-02 | Impact of Lean Manufacturing Practices on Firms’ Sustainable Performance: Lean Culture as a Moderator | 현성협 |
| 2019-08 | Impact of Managerial Influence Tactics on Job Creativity and Performance: A Focus on Korean Airline Service Employees | 현성협 |
| 2013-06 | The impact of nostalgia triggers on emotional responses and revisit intentions in luxury restaurants: The moderating role of hiatus | 현성협 |
| 2016-03 | The impact of tangible/intangible cues on luxury cruise travelers' well-being perception | 현성협 |
| 2020-12 | Impacts of the COVID-19 pandemic on employees' work stress, well-being, mental health, organizational citizenship behavior, and employee-customer identification | 현성협 |
| 2014-07 | IN-FLIGHT SERVICE PERFORMANCE AND PASSENGER LOYALTY: A CROSS-NATIONAL (CHINA/KOREA) STUDY OF TRAVELERS USING LOW-COST CARRIERS | 현성협 |
| 2012-09 | Independent Restaurant’s Expansion Strategies to a Chain Restaurant Enterprise | 현성협 |
| 2019-07 | Indoor and outdoor physical surroundings and guests’ emotional well-being: A luxury resort hotel context | 현성협 |
| 2021-06 | Influence of airline cabin crew members’ rapport-building behaviors and empathy toward colleagues on team performance, organizational atmosphere, and irregularity | 현성협 |
| 2016-05 | Influence of perceived service fairness on relationship quality and switching intention: an empirical study of restaurant experiences | 현성협 |
| 2020-01 | The influence of the compromise and travel temporal construal heuristics on a purchase decision | 현성협 |
| 2013-04 | The influences of collectivism in hospitality work settings | 현성협 |
| 2017-08 | An integration of cognitive appraisal theory and script theory in the luxury cruise sector: the bridging role of recollection and storytelling | 현성협 |
| 2018-12 | Investigating customers' shopping behaviors at airport duty-free shops: impact of shopping flow and alternative shopping malls' attractiveness | 현성협 |
| 2020-12 | An investigation of the moderating effects of current job position level and hotel work experience between technology readiness and technology acceptance | 현성협 |
| 2015-11 | Kano 품질특성과 Timko의 고객만족계수를 이용한 공항 대기환경의 서비스 품질에 관한 연구 | 현성협 |
| 2015-04 | Kano모델과 Timko의 고객만족계수를 이용한 공항레스토랑의 서비스 품질에 관한 연구 | 현성협 |
| 2017-08 | Key factors maximizing art museum visitors' satisfaction, commitment, and post-purchase intentions | 현성협 |
| 2015-01 | Luxury Cruise Travelers: Other Customer Perceptions | 현성협 |
| 2017-10 | Luxury-cruise travellers' brand community perception and its consequences | 현성협 |
