| 2017-03 | First-class airline travellers' perception of luxury goods and its effect on loyalty formation | 현성협 |
| 2016-03 | FIRST-CLASS IN-FLIGHT SERVICES AND ADVERTISING EFFECTIVENESS: ANTECEDENTS OF CUSTOMER-CENTRIC INNOVATIVENESS AND BRAND LOYALTY IN THE UNITED STATES (US) AIRLINE INDUSTRY | 현성협 |
| 2019-11 | Flight anxiety: investigating the role of airline service quality and flight crew's competence | 현성협 |
| 2017-07 | Fostering customers' pro-environmental behavior at a museum | 현성협 |
| 2022-05 | The Future of Medical Tourism for Individuals' Health and Well-Being: A Case Study of the Relationship Improvement between the UAE (United Arab Emirates) and South Korea | 현성협 |
| 2015-06 | G-Star의 서비스품질이 방문객 만족, 인지도 향상 및 행동의도에 미치는 영향: G-Star 인지도에 대한 요인도출과 함께 | 현성협 |
| 2019-05 | Green indoor and outdoor environment as nature-based solution and its role in increasing customer/employee mental health, well-being, and loyalty | 현성협 |
| 2019-05 | Hospital prestige in medical tourism: empirical evidence from Malaysia | 현성협 |
| 2022-06 | How does a global coffeehouse chain operate strategically in a traditional tea-drinking country? The influence of brand authenticity and self-enhancement | 현성협 |
| 2019-04 | How service employees' work motivations lead to job performance: the role of service employees' job creativity and customer orientation | 현성협 |
| 2014-05 | Identifying Optimal Rapport-Building Behaviors In Inducing Patrons' Emotional Attachment In Luxury Restaurants | 현성협 |
| 2013-08 | Image Congruence and Relationship Quality in Predicting Switching Intention: Conspicuousness of Product Use as a Moderator Variable | 현성협 |
| 2020-09 | Image congruity as a tool for traveler retention: a comparative analysis on South Korean full-service and low-cost airlines | 현성협 |
| 2011-09 | The impact of advertising on patrons'' emotional responses, perceived value, and behavioral intentions in the chain restaurant industry: The moderating role of advertising-induced arousal | 현성협 |
| 2018-09 | The impact of brand authenticity on building brand love: An investigation of impression in memory and lifestyle-congruence | 현성협 |
| 2016-04 | Impact of core product quality on sport fans' emotions and behavioral intentions | 현성협 |
| 2014-04 | The impact of event quality on fan satisfaction and game attendance in the context of professional soccer in Iran | 현성협 |
| 2019-08 | The Impact of Foreign Flight Attendants’ Service Quality on Behavioral Intention Toward Their Home Country—Applied SERVPERF Model | 현성협 |
| 2017-05 | Impact of hotel-restaurant image and quality of physical-environment, service, and food on satisfaction and intention | 현성협 |
| 2019-03 | Impact of lean manufacturing practices on firms' sustainable performance: Lean culture as a moderator | 현성협 |
| 2019-02 | Impact of Lean Manufacturing Practices on Firms’ Sustainable Performance: Lean Culture as a Moderator | 현성협 |
| 2019-08 | Impact of Managerial Influence Tactics on Job Creativity and Performance: A Focus on Korean Airline Service Employees | 현성협 |
| 2013-06 | The impact of nostalgia triggers on emotional responses and revisit intentions in luxury restaurants: The moderating role of hiatus | 현성협 |
| 2016-03 | The impact of tangible/intangible cues on luxury cruise travelers' well-being perception | 현성협 |
| 2020-12 | Impacts of the COVID-19 pandemic on employees' work stress, well-being, mental health, organizational citizenship behavior, and employee-customer identification | 현성협 |
| 2014-07 | IN-FLIGHT SERVICE PERFORMANCE AND PASSENGER LOYALTY: A CROSS-NATIONAL (CHINA/KOREA) STUDY OF TRAVELERS USING LOW-COST CARRIERS | 현성협 |
| 2012-09 | Independent Restaurant’s Expansion Strategies to a Chain Restaurant Enterprise | 현성협 |
| 2019-07 | Indoor and outdoor physical surroundings and guests’ emotional well-being: A luxury resort hotel context | 현성협 |
| 2021-06 | Influence of airline cabin crew members’ rapport-building behaviors and empathy toward colleagues on team performance, organizational atmosphere, and irregularity | 현성협 |
| 2016-05 | Influence of perceived service fairness on relationship quality and switching intention: an empirical study of restaurant experiences | 현성협 |
