| 2017-03 | Does travellers' casual attribution affect pre-recovery emotions and behavioural intentions? A field study of airline travellers in Malaysia | 현성협 |
| 2019-11 | Drivers and outcomes of eco-design initiatives: a cross-country study of Malaysia and Australia | 현성협 |
| 2020-10 | Drivers and outcomes of Instagram Addiction: Psychological well-being as moderator | 현성협 |
| 2017-10 | Drivers of customer decision to visit an environmentally responsible museum: merging the theory of planned behavior and norm activation theory | 현성협 |
| 2022-03 | Effect of Intrinsic and Extrinsic Motivations on Service Performance after Parental Leave | 현성협 |
| 2022-04 | The Effect of Psychological Anxiety Caused by COVID-19 on Job Self-Esteem and Job Satisfaction of Airline Flight Attendants | 현성협 |
| 2012-09 | Effective communication styles for the customer-oriented service employee: Inducing dedicational behaviors in luxury restaurant patrons | 현성협 |
| 2020-11 | Effects of low carbon waste practices on job satisfaction of site managers through job stress | 현성협 |
| 2020-07 | Effects of nature-based solutions (NBS) on eco-friendly hotel guests' mental health perceptions, satisfaction, switching barriers, and revisit intentions | 현성협 |
| 2022-07 | The effects of parasocial interaction, authenticity, and self-congruity on the formation of consumer trust in online travel agencies | 현성협 |
| 2016-06 | THE EFFECTS OF PERCEIVED DESTINATION ABILITY AND DESTINATION BRAND LOVE ON TOURISTS' LOYALTY TO POST-DISASTER TOURISM DESTINATIONS: THE CASE OF KOREAN TOURISTS TO JAPAN | 현성협 |
| 2014-12 | Effects of perceived justice for coaches on athletes' satisfaction, commitment, effort, and team unity | 현성협 |
| 2014-03 | Effects of Perceived Justice for Coaches on Athletes' Trust, Commitment, and Perceived Performance: A Study of Futsal and Volleyoall Players | 현성협 |
| 2016-01 | Effects of recovery experiences on hotel employees' subjective well-being | 현성협 |
| 2014-10 | Effects of Stability and Controllability Attribution on Service Recovery Evaluation in the Context of the Airline Industry | 현성협 |
| 2020-12 | Effects of supply chain practices, integration and closed-loop supply chain activities on cost-containment of biodiesel | 현성협 |
| 2017-06 | Effects of third-party certification on patrons' service quality evaluation in the luxury-restaurant industry | 현성협 |
| 2018-09 | The effects of tourists' knowledge-sharing motivation on online tourist community loyalty: the moderating role of ambient stimuli | 현성협 |
| 2022-03 | The Effects of Types of Service Providers on Experience Economy, Brand Attitude, and Brand Loyalty in the Restaurant Industry | 현성협 |
| 2018-12 | Eliciting customer green decisions related to water saving at hotels: impact of customer characteristics | 현성협 |
| 2020-05 | Eliciting customers' waste reduction and water saving behaviors at a hotel | 현성협 |
| 2018-06 | An empirical analysis of the effects of humor on communication satisfaction and job performance in international joint ventures in Iran | 현성협 |
| 2015-10 | An empirical study of the role of failure severity in service recovery evaluation in the context of the airline industry | 현성협 |
| 2021-06 | Estimating the economic value of urban forest parks: Focusing on restorative experiences and environmental concerns | 현성협 |
| 2013-02 | Examining Expectations and Acceptable Wait Time of Fast-Food Restaurant Service : A Cross-National Comparison of American and Thai | 현성협 |
| 2019-08 | Examining relationships among process quality, outcome quality, delight, satisfaction and behavioural intentions in fitness centres in Malaysia | 현성협 |
| 2013-05 | Examining the influence of casino attributes on baby boomers' satisfaction and loyalty in the casino industry | 현성협 |
| 2016-09 | An extended model of employees' service innovation behavior in the airline industry | 현성협 |
| 2012-01 | AN EXTENSION OF THE FOUR-STAGE LOYALTY MODEL: THE CRITICAL ROLE OF POSITIVE SWITCHING BARRIERS | 현성협 |
| 2017-07 | First-class airline travelers' tendency to seek uniqueness: how does it influence their purchase of expensive tickets? | 현성협 |
