| 2015-03 | Relationships of Perceived Justice to Service Recovery, Service Failure Attributions, Recovery Satisfaction, and Loyalty in the Context of Airline Travelers | 현성협 |
| 2015-04 | The Role of Airline Travelers' Pre-Recovery Emotions during the Service Recovery Process | 현성협 |
| 2011-04 | THE ROLE OF EFFECTIVE SERVICE PROVIDER COMMUNICATION STYLE IN THE FORMATION OF RESTAURANT PATRONS' PERCEIVED RELATIONAL BENEFITS AND LOYALTY | 현성협 |
| 2012-06 | The Role of Firework Festival in the Formation of Tourists' Perceived City Innovativeness, City Uniqueness, and City Prestige | 현성협 |
| 2019-11 | Role of Internal and External Museum Environment in Increasing Visitors’ Cognitive/Affective/Healthy Experiences and Loyalty | 현성협 |
| 2018-03 | Role of motivations for luxury cruise traveling, satisfaction, and involvement in building traveler loyalty | 현성협 |
| 2012-08 | The Role of Physical Stimuli in Enhancing Perceived Food/Service Quality in Restaurants: The Moderating Roles of Psychological Variables | 현성협 |
| 2013-06 | The role of server-patron mutual disclosure in the formation of rapport with and revisit intentions of patrons at full-service restaurants: The moderating roles of marital status and educational level | 현성협 |
| 2015-11 | The role of transformational leadership in innovation performance of Malaysian SMEs | 현성협 |
| 2018-03 | The role of trust and religious commitment in Islamic medical tourism | 현성협 |
| 2019-10 | Roles of passengers' engagement memory and two-way communication in the premium price and information cost perceptions of a luxury cruise | 현성협 |
| 2013-04 | Segmentation of Hotel Employees by Occupational Stress and Differences in Demographic Characteristics | 현성협 |
| 2021-11 | Shyness, self-esteem, and loneliness as causes of FA: The moderating effect of low self-control | 현성협 |
| 2022-01 | Strategies to Improve Work Attitude and Mental Health of Problem Employees: Focusing on Airline Cabin Crew | 현성협 |
| 2012-09 | A Study of Customer Segmentation Based on Brand Experience in The Luxury Restaurant Segment | 현성협 |
| 2022-05 | Study on Factors That Influence Human Errors: Focused on Cabin Crew | 현성협 |
| 2022-08 | A Study on Job Stress Factors Caused by Gender Ratio Imbalance in a Female-Dominated Workplace: Focusing on Male Airline Flight Attendants | 현성협 |
| 2011-09 | Switching intention model development: Role of service performances, customer satisfaction, and switching barriers in the hotel industry | 현성협 |
| 2020-03 | Tourism and Altruistic Intention: Volunteer Tourism Development and Self-Interested Value | 현성협 |
| 2020-10 | Uncovering the determinants of pro-environmental consumption for green hotels and green restaurants: A mixed-method approach | 현성협 |
