2021-01 | Editorial introduction: Luxury services focusing on marketing and management | 박정근 |
2022-03 | Editorial introduction: Retail innovation in the 4th industrial revolution | 박정근 |
2019-10 | Editorial: Analysing Emotional Labor in the Service Industries: Consumer and Business Perspectives | 박정근 |
2020-11 | The effect of interior color on customers' aesthetic perception, emotion, and behavior in the luxury service | 박정근 |
2020-03 | The effects of benefit-driven commitment on usage of social media for shopping and positive word-of-mouth | 박정근 |
2022-05 | The Effects of Chatbot Service Recovery With Emotion Words on Customer Satisfaction, Repurchase Intention, and Positive Word-Of-Mouth | 박정근 |
2017-05 | Effects of customer personal characteristics on the satisfaction-loyalty link: a multi-method approach | 박정근 |
2017-11 | The Effects of Price and Health Consciousness and Satisfaction on the Medical Tourism Experience | 박정근 |
2013-03 | Emotional Labors Impact in a Retail Environment | 박정근 |
2020-03 | Examining antecedents of retail employees' propensity to leave | 박정근 |
2021-06 | Examining antecedents of retail employees' propensity to leave | 박정근 |
2019-03 | Examining the role of anxiety and social influence in multi-benefits of mobile payment service. | 박정근 |
2020-03 | Exploring Internal Benefits of Medical Tourism Facilitators' Satisfaction: Customer Orientation, Job Satisfaction, and Work Performance | 박정근 |
2016-10 | The Impact of Image Dimensions toward Online Consumers’ Perceptions of Product Aesthetics | 박정근 |
2021-02 | Impacts of cruise industry corporate social responsibility reputation on customers' loyalty: Mediating role of trust and identification | 박정근 |
2019-03 | The influence of social capital through social media: a study of the creation of value in shopping behaviour | 박정근 |
2016-12 | THE INTERPLAY OF INTERNET ADDICTION AND COMPULSIVE SHOPPING BEHAVIORS | 박정근 |
2014-03 | The Interplay of Salesperson's Job Performance and Satisfaction in the Financial Services Industry | 박정근 |
2021-05 | Investigating travelers’ multi-impulse buying behavior in airport duty-free shopping for Chinese traveler: Intrinsic and extrinsic motivations | 박정근 |
2021-12 | A look at collaborative service provision: Case for cosmetic surgery medical tourism at Korea for Chinese patients | 박정근 |
2019-07 | Luxury Brand Equity in Online Channel: The Moderating Effect of Brand Trust | 박정근 |
2022-02 | Luxury Hospitality Services: Editorial Comment | 박정근 |
2018-04 | Luxury product to service brand extension and brand equity transfer | 박정근 |
2019-01 | M-payment service: Interplay of perceived risk, benefit, and trust in service adoption | 박정근 |
2022-07 | Masstige consumption values and its effect on consumer behavior | 박정근 |
2014-01 | The Moderating Effects of Gender and Inside versus Outside Sale role in Multifaceted Job Satisfaction | 박정근 |
2015-06 | PERSONALIZED E-SERVICES: CONSUMER PRIVACY CONCERN AND INFORMATION SHARING | 박정근 |
2016-12 | Product-to-Service Extension: The Impact of Brand Equity on Upscaled Service | 박정근 |
2013-03 | Psychology Antecedents and Risk on Attitudes toward E-customization | 박정근 |
2021-07 | Retail Employees’ Ethical Value and Climate on Multidimensional Job Satisfaction: A Comparative Study with B2B Employees | 박정근 |